You’ll often hear us encouraging guests to ‘book direct’ but do you know why? Third-party websites are great for researching available hotels in a specific area or comparing their price points but that’s where it should end. Once you’ve found a great value hotel in Kilkenny, use the hotel website to complete your booking. Here are some of the many reasons why you should book your stay in Hoban Hotel Kilkenny directly.
Best Rate Guarantee
First of all, and most importantly, when you book using our website, we offer you the best rate guarantee. When you book directly with the Hoban Hotel Kilkenny, we guarantee a minimum saving of €5 on the same room type on any other website. If you can find our rooms cheaper we will refund the difference. You’ll also have exclusive access to our Kilkenny Hotel’s special offers that change to suit the seasons. You won’t find them anywhere else.
Book now, pay later
When you book on our official website, we do not charge a deposit. Book your stay in the Hoban Hotel using a credit or debit card for security and pay when you arrive for the majority of our hotel rates. Please check the terms and conditions of your specific rate before you book as our non-refundable rates are changed in full at the time of booking.
Benefits to guest & hotel
When you book a hotel stay directly with the hotel you’re cutting out the middle man. Every cent you spend goes directly to the hotel without paying a huge commission to the agent (sometimes up to 30% per night!). When the hotel has more profit, we can reinvest in the hotel making facilities better for our guests and keeping local people in employment.
Enjoy our website
We have put a lot of effort into our hotel website, with professional pictures taken of our bedrooms, our facilities, and our public spaces. Our staff have put countless hours into writing valuable content to help our guests make the most of their visit to Kilkenny and we update our blog every month, giving you the inside track on local events and attractions. When you book using an agent you won’t get to appreciate our beautifully updated website.
Did you know that hotels often have complimentary upgrades to give to guests on busy nights? When you book your stay directly, we give first preference for upgrades and our favourite rooms to loyal guests who have booked on our website. We often receive special requests from guests which can be lost in communication between the agent and the hotel. When you communicate directly with the hotel we have a better opportunity to honour your request.
When you book a stay using a third-party agent, you’re adding an unnecessary layer between the hotel and the guest. When the reservation relationship is between two parties only (the hotel and the guest) it makes communication, customer service and flexibility clearer.
At Hoban Hotel Kilkenny, we understand that plans change, and we want to make things as easy as possible. If you need to change the dates of your stay, change your room type or cancel entirely, you can do so up to 48 hours before you are due to arrive. Third parties have different cancellation policies to the hotel and may not allow any changes to your reservation at all. Booking directly means we are not tied to a third-party contract, and you have the flexibility to tailor your stay to your needs.
The only way to earn and collect hotel loyalty points is to book directly with the property. We do not offer points for guests who book using third parties. We also cannot offer long-stay discounts or agreed corporate rates to guests who do not book directly.
Imagine arriving at the beautifully designed Hoban Hotel after a couple of hours on the road, being greeted by a friendly receptionist, settling into your comfortable bedroom, and visiting our newly designed and renovated bar for a complimentary drink? It doesn’t get much better than that! We offer our loyal guests a complimentary drink in the bar as a small thank you for booking directly.
We think we have proved a point! There is no need to use third-party agents when booking directly has so many perks. Find a Kilkenny Hotel special offer on our official website today and start planning your trip to discover Ireland’s Ancient East.