FAQ
Your Stay
Are there electric vehicle charging points at The Hoban Hotel?
Yes, we have an EV charging station with two charging points.
How do you use the Electric Vehicle Charging points at The Hoban Hotel?
The charging points are accessed with a card, which we keep at the front desk, the card is tapped on the sensor on the charging point to start and/or end a session.
How much does it cost to charge my Electric Vehicle at The Hoban Hotel?
We offer overnight charging to our guests at a price of €10.
What time is check-in at The Hoban Hotel?
Check-in is at 3pm.
What time is check-out at The Hoban Hotel?
Check-out is 12 noon.
Is The Hoban Hotel reception open 24 hours?
Yes, a member of our team will be available at reception 24 hours.
Does The Hoban Hotel offer wake-up calls?
Yes please liaise with reception to arrange
Does The Hoban Hotel provide late check-out?
Yes if available.
Is it possible to upgrade my room at The Hoban Hotel?
All rooms are the same standard and recently renovated
Can The Hoban Hotel arrange for amenities or gifts to be placed in the room?
Yes please liaise with reception.
What times are the rooms serviced at The Hoban Hotel?
Between 9.00am – 16:00pm.
Does The Hoban Hotel provide laundry service during my stay?
Available on request, additional charge
What food & drink options are available at The Hoban Hotel?
Food is available from the 1801 Bar & Restaurant from 7am to 8.45pm Monday to Friday.
Saturday and Sunday 8am to 8.45pm.
Are there opportunities to exercise at The Hoban Hotel?
Plenty of walking space, Cycle ways. Activity Centres are close by.
Are there any 24-hour services at The Hoban Hotel?
Reception is staffed 24 hours.
Can I book sightseeing tours directly at The Hoban Hotel?
We are happy to be of assistance in recommending activities locally. Please see our discover page for local attractions.
Does The Hoban Hotel provide printing facilities for boarding passes?
Yes, at an additional cost.
What should I do if my flight is delayed when staying at The Hoban Hotel?
Reception is staffed 24hrs a day. Contact them if you require any assistance in relation to a late check in/out.
General Information and house rules
What type of room can I book at The Hoban Hotel?
We have Superior Rooms available.
Are pets permitted at The Hoban Hotel?
No just guide dogs or support dogs.
Is wi-fi available at The Hoban Hotel?
Yes, free of charge.
What kind of internet connection do you provide at The Hoban Hotel?
High speed WI-FI is avialble free of charge.
Does The Hoban Hotel sell gift vouchers?
Yes, they are available to purchase online here.
What is The Hoban Hotel smoking policy?
The Hoban Hotel is a non smoking hotel
Can I park a car at The Hoban Hotel?
Yes, car parking is free for our guests.
Can I rent a car at The Hoban Hotel or nearby?
Yes , Enterprise rent a car and Eurocar are nearby in Kilkenny.
Where are the car parking spaces located at The Hoban Hotel?
Parking is available on the hotel grounds with additional spaces closeby.
Does The Hoban Hotel have toiletries available in the rooms?
Yes, Paul Costello toiletries are provided.
Which room amenities are available at The Hoban Hotel?
A hairdryer, iron & ironing board, tea and coffee are available in the rooms.
Does The Hoban Hotel bathrooms have showers or baths?
The Hoban Hotel rooms have walk in Rain Forest Showers.
What can I do if I forgot something at The Hoban Hotel?
We stock sewing kits, shoe polish, toothbrushes, and shaving kits, Please speak to us at reception for assistance.
What can I do if I forgot something at The Hoban Hotel?
We stock sewing kits, shoe polish, toothbrushes, and shaving kits, Please speak to us at reception for assistance.
Bookings
What is the best way to make a reservation at The Hoban Hotel?
Book with us directly on our website to get our best rate guarantee.
How much does it cost to stay at The Hoban Hotel?
Please visit our website for prices and availability.
Does The Hoban Hotel room rates include breakfast?
We have packages available from Room Only, Bed & Breakfast and Dinner Bed & Breakfast.
Does The Hoban Hotel room prices include VAT?
Yes, prices include VAT.
What is The Hoban Hotel card policy?
We accept all major credit cards.
Are there any direct booking fees for The Hoban Hotel?
There are no additional fees for booking direct
What payment methods are accepted at The Hoban Hotel?
Cash and card, bank transfer, and gift vouchers.
Is the online booking procedure secure at The Hoban Hotel?
Yes very secure and is our recommended method of booking.
How do I make a group or multiple room booking for The Hoban Hotel?
Phone the Hotel +353 56 77 83 100 or email groups@hobanhotelkilkenny.com.
What should I do if I haven't received a booking confirmation for The Hoban Hotel?
Call the Hotel +353 56 77 83 100 or email info@hobanhotelkilkenny.com.
Are there any age restrictions for booking a room at The Hoban Hotel?
You must be over 18 to make a booking.
What is the secure deposit at The Hoban Hotel?
Valid card details are required to secure all bookings.
What do I do if I lose my reservation number for The Hoban Hotel?
Call the Hotel +353 56 77 83 100 or email info@hobanhotelkilkenny.com.
Is my booking guaranteed if I book on a third party website for The Hoban Hotel?
Yes, as per their terms and conditions.
Cancellations & Amendments
How can I amend my The Hoban Hotel booking?
All third party amendments myst be done through that booking engine. All direct bookings may be changed by calling the Hotel on +353056 7783100 or email Res@hobanhotelkilkenny.com.
What is The Hoban Hotel cancellation policy?
24 hours in advance of arrival when you book direct on our own website.
How can I cancel my reservation for The Hoban Hotel?
Depending on the channel you use you can amend your booking please cancel it via that channel. Eg Website, Direct with hotel, phone or email. For example if you make your booking with a 3rd party site the cancellation will need to be via that site.
How can I cancel my reservation for The Hoban Hotel if I booked through a third-party website?
If you make your booking with a 3rd party site the can cancellation will need to be via that site.
What does the "no-show" policy entail at The Hoban Hotel?
Full charge for first nights’ accommodation.
Family
Are children welcome at The Hoban Hotel?
Yes, children are welcome in the hotel.
Does The Hoban Hotel have family rooms available?
Our largest bedroom has a double and a single bed available.
Does The Hoban Hotel offer any enhancement to your family rooms?
All of our bedrooms are appealing for our guests.
Does The Hoban Hotel have any special family stay offers?
Yes, all our offers are available on our website.
Are there babysitting services available at The Hoban Hotel?
Currently not available.
Does The Hoban Hotel have a kids' dinner menu?
Yes, we do. You can see sample menus here.
What children’s facilities are available at The Hoban Hotel?
We are happy to recommend local activities for families.
Does The Hoban Hotel provide baby-changing facilities?
Yes, these are available in our bathrooms.
Accessibility
Are there electric vehicle charging points at the Hoban Hotel?
Yes, we have a charging station with two charging points.
How do you use the Electric Vehicle Charging points at the hoban hotel?
The charging points are accessed with a card, which we keep at the front desk, the card is tapped on the sensor on the charging point to start and/or end a session.
How much does it cost to charge my Electric Vehicle at the Hoban Hotel?
We offer overnight charging to our guests at a price of €10.
Dining
What are the openings hours of The Hoban Hotel bar?
As per hotel licencing in Ireland.
What is The Hoban Hotel policy on bookings of 1801 Bar?
No bookings under groups of 8 people required.
What are the opening hours of the bar/terrace at The Hoban Hotel?
Drinks from 12pm to 11.30pm for non residents
Food from 7am to 8.45pm
Are children allowed in The Hoban Hotel Bar?
Yes, but in keeping with licencing laws.
Is reservation for dinner required at The Hoban Hotel?
Only for groups over 8 people.
What time do The Hoban Hotel serve breakfast?
7am to 10am Monday to Friday. 8am to 10.30am Saturday and Sunday & Bank Holiday Monday’s.
Does The Hoban Hotel offer breakfast in bed?
Room service is available.
Does The Hoban Hotel cater for vegetarians, Vegans, people with gluten free diets and Coeliacs?
Yes.
Can I charge my bar and restaurant bills to my room at The Hoban Hotel?
Yes if a credit facility has been opened at reception.
Can I book a private dining space for a special occasion at The Hoban Hotel?
We are an open plan Restaurant/bar. We do cater for sections of the restaurant to be booked for occasions.
Does The Hoban Hotel cater for large groups?
Yes. We can cater to up to 70 people in our restaurant as a group
Meetings & Events
Are there any meeting and conference room facilities available at The Hoban Hotel?
Yes, we have 4 meeting rooms available for hire.
How many people can The Hoban Hotel meeting rooms accommodate?
Up to 70 persons.
What equipment is included in the The Hoban Hotel meeting rooms?
85inch flat screen TV’s, (HDMI or wireless connectivity), flipcharts.
Are there food and beverage options available for meetings at The Hoban Hotel?
Yes we have a wide variety of dining options. Please contact sales@hobanhotelkilkenny.com for options.
How can I book a meeting, conference, or event space at The Hoban Hotel?
Please email sales@hobanhotelkilkenny.com.
Does The Hoban Hotel have corporate rates available?
Yes we do, Please email sales@hobanhotelkilkenny.com
Does The Hoban Hotel host weddings and ceremonies?
The hotel does not have function room for Weddings however civil ceremonies for up to 70 people can be accommodated.
Location
What are the coordinates of The Hoban Hotel?
Our Eircode is: R95 XV2D
How do I get to The Hoban Hotel by public transport?
Train or bus to Kilkenny and taxi from the station.
How close is The Hoban Hotel to top event, sports and music venues?
Ideally located just off the Ring Road around Kilkenny. Great location for accessing Sports and events in the area.
Are there any shopping areas nearby to The Hoban Hotel?
Kilkenny City has lots of shopping areas.
What is there to see and do around The Hoban Hotel?
Kilkenny City is close by and Kilkenny county has lots of recommended attractions.
Are the surrounding areas of The Hoban Hotel safe?
Yes they are safe and quiet.
Does The Hoban Hotel offer a chauffeur service?
No, but we work closely with 2 taxi companies.
Does The Hoban Hotel provide car parking facilities?
We have onsite car parking.
Does parking need to be pre-booked at The Hoban Hotel?
No need to prebook and it is complimentary.
Are there any alternative car parking options nearby to The Hoban Hotel?
We have lots of carparking around the hotel.
Which popular attractions are close to The Hoban Hotel?
Kilkenny City has lots of attractions, visit our local area pages for ideas.
What are some restaurants close to The Hoban Hotel?
Kilkenny city has many restaurants, we do recommend trying our own 1801 restaurant first though!
Are there any historical sites close to The Hoban Hotel?
We are located closeby to the city centre, Kilkennys Medival Mile, Kilkenny Castle and lots of historical sites.
Does The Hoban Hotel have any great views?
We have a lovely green area to the back of the hotel.
Airport Accessibility
What is the nearest airport to The Hoban Hotel?
Waterford is closest airport, However Dublin is the major airport.
Does Dublin Airport provide a shuttle service to the airport from the hotel?
No, JJ Kavanagh has a few times on this route open. Visit JJ Kavanagh buses for details.
What is the best way to drive from Dublin Airport to The Hoban Hotel?
We recommend following google maps for directions and the best route. The M9 is the recommended route.
How do I use public transport to get from Dublin Airport to The Hoban Hotel?
You can reach Kilkenny by coach or train and then take a short taxi journey to the hotel.
Data Protection
How will my details be used at The Hoban Hotel?
We adhere to the GDPR guidelines so your personal information remain private and confidential.
Save a minimum of €10 per night
Only on this website
When you book on our official website, you will save a minimum of €10 per night and receive a complimentary drink with your meal. So forget about using online travel agents or price comparison websites, you won’t find a better deal anywhere else, GUARANTEED! You will also be supporting Irish and keeping it local. And that’s something we’re all in favour of!
