The Hoban Hotel FAQ

Frequently Asked Questions

Is The Hoban Hotel reception open 24 hours a day?

Yes

What is the check-in time at The Hoban Hotel?

15.00

Does The Hoban Hotel provide early check-in?

Yes

What is the check-out time at The Hoban Hotel?

12.00

Does The Hoban Hotel provide late check-out?

Yes

Do The Hoban Hotel offer wake-up calls?

Yes

Is it possible to upgrade my room at The Hoban Hotel?

No all rooms are the same standard.

Can The Hoban Hotel arrange for amenities or gifts to be placed in the room?

Yes

What times are the rooms serviced at The Hoban Hotel?

Between 9.00-16.00

Is there somewhere I can store my luggage at The Hoban Hotel?

Yes

Do The Hoban Hotel provide laundry service during my stay?

Available upon request, additional charge

What food & drink options are available at The Hoban Hotel?

Full menu all day till 21.00

Are there opportunities to exercise at The Hoban Hotel?

Plenty of walking space in area, The Watershed sports complex offers discount to our residents.

Are there any 24-hour services at The Hoban Hotel?

Reception is staffed 24 hours.

Does The Hoban Hotel provide international adaptors?

No

Does The Hoban Hotel offer currency exchange?

No

Can I book sightseeing tours directly at The Hoban Hotel?

No

Does The Hoban Hotel provide printing facilities for boarding passes?

Yes, at an additional cost

What should I do if my flight is delayed when staying at The Hoban Hotel?

Nothing, your room is guaranteed for checkin at any time

General Information and house rules

What type of room can I book at The Hoban Hotel?

Superior rooms

Are pets permitted at The Hoban Hotel?

No just guide dogs or support dogs

Is wi-fi available at The Hoban Hotel?

Yes

What kind of internet connection do you provide at The Hoban Hotel?

WiFi

Does The Hoban Hotel have lifts?

Yes

Is The Hoban Hotel air-conditioned?

No, bedrooms are not

Does The Hoban Hotel sell gift vouchers?

Yes

What is The Hoban Hotel smoking policy?

Non Smoking

Can I park a car at The Hoban Hotel?

Yes

Can I rent a car at The Hoban Hotel or nearby?

Yes nearby

Where are the car parking spaces located at The Hoban Hotel?

To the front of the Hotel

Do you have toiletries available in The Hoban Hotel rooms?

Yes Paul Costello

Which room amenities are available at The Hoban Hotel?

Hairdryer, Iron & Ironing Board, Tea and Coffee.

Do the bathrooms have showers or baths at The Hoban Hotel

Mix

What can I do if I forgot something at The Hoban Hotel

There are many shops in the area.

Bookings

What is the best way to make a reservation at The Hoban Hotel?

Call +353 56 77 83100 or visit www.hobanhotelkilkenny.com

How much does it cost to stay at The Hoban Hotel?

Varies depending on room type, time of the year and the day of the week.

Do The Hoban Hotel room rates include breakfast?

Depends on package booked.

Do The Hoban Hotel room prices include VAT?

Yes, it must do in Ireland.

What is The Hoban Hotel card policy?

Own website, 24 hrs.

Are there any direct booking fees for The Hoban Hotel?

Unless you book advance purchase.

What payment methods are accepted at The Hoban Hotel?

All major credit cards.

Is the online booking procedure secure at The Hoban Hotel?

Yes

How do I make a group or multiple room booking for The Hoban Hotel?

Phone the Hotel +353 56 77 83 100

What should I do if I haven’t received a booking confirmation for The Hoban Hotel?

Call the hotel.

How can I request an invoice for a stay at The Hoban Hotel?

Call the hotel

Can I make a booking on behalf of another person for The Hoban Hotel?

Yes

Are there any age restrictions for booking a room at The Hoban Hotel

Must be over 18

What do I do if I lose my reservation number for The Hoban Hotel?

Check your email again or call the hotel

Is my booking guaranteed if I book on a third party website for The Hoban Hotel.

Yes so long as there are funds on the card given at time of booking.

Cancellations & Amendments

How can I amend my The Hoban Hotel booking?

Depends on where you book, online – online

What is The Hoban Hotel cancellation policy?

Depends on where you book

How can I cancel my reservation for The Hoban Hotel

Depends on how you booked your room

How can I cancel my reservation for The Hoban Hotel if I booked through a third-party website?

Via the third party

What does the “no-show” policy entail at The Hoban Hotel?

Full charge for first nights accommodation

How do I receive a refund for a cancellation with The Hoban Hotel?

Only charged 24 hrs prior to arrival which is then within Cxl window.

Family

Are children welcome at The Hoban Hotel?

Yes

Do The Hoban Hotel have family rooms available?

Yes

Do The Hoban Hotel offer any enhancement to your family rooms?

No

Do you have any special family stay offers at The Hoban Hotel?

Yes

Are there babysitting services available at The Hoban Hotel?

No

Do you have a kids’ dinner menu at The Hoban Hotel?

Yes

What children’s facilities are available at The Hoban Hotel

None

What times are children permitted in the pool at?

The Hoban Hotel Don’t have a pool

Do The Hoban Hotel provide baby-changing facilities?

Yes in public toilets

Accessibility

Does The Hoban Hotel have accessible rooms?

Yes Gold Standard Accreditided

Do The Hoban Hotel have accessible parking spaces?

Yes

Does The Hoban Hotel have a step-free entrance?

Yes

Does The Hoban Hotel have automated main door opening?

Yes

Is the The Hoban Hotel entrance wide enough for a wheelchair?

Yes

Are guide dogs/service dogs welcome at The Hoban Hotel?

Yes

Is there a wheelchair accessible bathroom near The Hoban Hotel foyer?

No

Do The Hoban Hotel have wetrooms/accessible showers?

Yes

Does The Hoban Hotel have a wheelchair accessible lift?

Yes

Dining

Does The Hoban Hotel have a restaurant on site?

Yes

Does The Hoban Hotel have a bar?

Yes

What are the openings hours of The Hoban Hotel Bar?

As per licencing hours in Ireland, Residents till 2am.

What are the opening hours of the bar/terrace at The Hoban Hotel?

As per licencing hours in Ireland.

Are children allowed in The Hoban Hotel Bar?

Yes but in keeping with licencing laws.

Is reservation for dinner required at The Hoban Hotel?

Yes

What time do The Hoban Hotel serve breakfast?

Varies depending on days of the week.

Do you offer breakfast in bed at The Hoban Hotel

No

What dining options are available at The Hoban Hotel?

All day food from breakfast till 21.00

Do The Hoban Hotel cater for vegetarians, Vegans, people with gluten free diets and Coeliacs?

Yes

Can I charge my bar and restaurant bills to my room at The Hoban Hotel?

Depends on payments and if we can get a security deposit, also a limit on it.

Can I book a private dining space for a special occasion at The Hoban Hotel?

Depends on numbers

Do The Hoban Hotel cater for large groups?

Yes

Meetings & Events

Are there any meeting and conference room facilities available at The Hoban Hotel

Yes

How many people can The Hoban Hotel meeting rooms accommodate?

Varies in line with social distancing guidelines

What equipment is included in the The Hoban Hotel meeting rooms?

LCD projector and screen

Are there food and beverage options available for meetings at The Hoban Hotel?

Yes

Can I book a meeting, conference, or event space at The Hoban Hotel?

Yes

Does The Hoban Hotel have corporate rates available?

Yes

Do you host weddings and ceremonies at The Hoban Hotel

No

Gyms

Does The Hoban Hotel have a gym on site?

No

Pool

Does The Hoban Hotel have a pool?

No

Location

What are the coordinates of The Hoban Hotel

How far is The Hoban Hotel from Dublin centre?

How do I get to The Hoban Hotel by public transport?

Train or bus to Kilkenny and taxi then from there

Are there any shopping areas nearby to The Hoban Hotel?

Yes

What is there to see and do around The Hoban Hotel?

Lots in Kilkennys Medieval City

Are the surrounding areas of The Hoban Hotel safe?

Yes

Does The Hoban Hotel offer a chauffeur service?

No

Does The Hoban Hotel provide car parking facilities?

Car parking onsite

Do I need to pre-book parking at The Hoban Hotel
No

 

Are there any alternative car parking options nearby to The Hoban Hotel?

Yes

Which popular attractions are close to The Hoban Hotel

Lots in Kilkennys Medieval City

What are some restaurants close to The Hoban Hotel?

Lots in the City

Are there any historical sites close to The Hoban Hotel?

Yes, it’s a medieval City

Does The Hoban Hotel have any great views?

No

Which popular attractions are close to The Hoban Hotel?

The Medieval attractions mentioned above, Kilkenny Castle, etc.

Airport Accessibility

What is the nearest airport to The Hoban Hotel?

Waterford is but major is Dublin.

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Sat
07
Sep 2019
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Sun
08
Sep 2019
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